At ROBO Trade, we strive to provide high-quality automated investment services that meet your expectations. This Cancellation and Refund Policy outlines the conditions under which you can cancel our services and request a refund.

1. Cancellation Policy

• Subscription Services:

  • You may cancel your subscription at any time through your account settings or by contacting our support team.
  • Cancellations will take effect at the end of the current billing cycle. You will retain access to our services until the end of the subscription period.

• One-Time Services:

  • Once a one-time service is initiated, cancellation is not permitted.

2. Refund Policy

• Subscription Services:

  • Refunds are not provided for partially used subscription periods.
  • If you believe you are eligible for a refund due to exceptional circumstances, you may contact us, and your request will be reviewed on a case-by-case basis.

• One-Time Services:

  • Payments for one-time services are non-refundable, except in cases where the service could not be delivered due to errors attributable to ROBO Trade.

3. Exceptional Circumstances

Refunds may be considered under the following conditions:

• Errors or technical issues caused by ROBO Trade that prevent service delivery.
• Unforeseen disruptions that render the service unavailable for a significant duration.
• Incorrect charges or billing errors.

All refund requests must be submitted within 7 days of the transaction.

4. How to Request a Refund

To request a refund, please contact us at [insert contact email] with the following details:

• Your name and account information.
• Transaction details, including date and amount.
• A clear explanation of the reason for your request.

Our support team will review your request and respond within 5-7 business days.

5. Refund Processing

• Approved refunds will be processed within 7-10 business days using the original payment method.
• Refunds may take additional time to reflect in your account, depending on your bank or payment provider.

6. Changes to the Policy

ROBO Trade reserves the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be communicated through our platform or via email.

7. Contact Us

For further questions or assistance, please contact us at [insert contact email].

At ROBO Trade, we are committed to ensuring customer satisfaction. Please let us know if there are ways we can enhance your experience.